题型：单选题 难度星级：★★★★★ 
15.4万热度
a government body uses measures based on the 3es to measure value for money generated by apublicly funded hospital. it considers the most important performance measure to be 'cost persuccessfully treated patient'
which of the 3es best describes the above measure
aexternality
economy
efficiency
effectiveness
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for a not for profit organisation with multiple objectives, which aspect of performance is the mostdifficult to assess
financial
economy
efficiency
effectiveness
economy means cost cutting. true or false
true
false
the public service funding system operates on the basis that performance against non-financial objectivesleads to a reduction in the level of funding. true or false
atrue
false
stakeholders will have different objectives and companies may deal with this by having arange of performance measures to assess the achievement of these objectives.
which of the following statements is true in relation to stakeholders
the aim of all performance measures should be to increase short term profit
the only interest of the government is that companies pay their taxes
shareholders will be looking for increasing dividends and increased share price
only internal stakeholders need to be considered by companies
when setting performance measurement targets it should be considered that there is thepossibility that managers will take a short term view of the company and may even betempted to manipulate results in order to achieve their targets.
which of the following would assist in overcoming the problems of short-termism andmanipulation of results
rewards should be linked to a wider variety of performance measures includingsome nonfinancial measures
managers should only be rewarded for the results achieved in their own departments
any capital investment decision should be judged using the payback method ofinvestment appraisal
setting targets involving the overall performance of the company will be moremotivating for managers
which two of the following are most likely to be performance measures for a not for profitorganisation
(1) efficient resource allocation.
(2) return on investment (roi) and residual income (ri)
(3) minimising the cost of resources used.
(4) success measured against competition
a1 and 2
2 and 3
3 and 4
1 and 3
which of the following is an example of an internal stakeholder
shareholders
employees
suppliers
financiers
what objectives might the following not for profit organisations have
(a) an army (d) a political party
(b) a local council (e) a college
(c) a charity
one of the objectives of a local government body could be 'to provide adequate street lighting throughoutthe area'.
(a) how could the 'adequacy' of street lighting be measured
(b) assume that other objectives are to improve road safety in the area and to reduce crime. howmuch does 'adequate' street lighting contribute to each of these aims
(c) what is an excessive amount of money to pay for adequately lit streets, improved road safety andreduced crime how much is too little
what general objectives of non profit seeking organisations are being described in each of the following
(a) maximising what is offered
(b) satisfying the wants of staff and volunteers
(c) equivalent to profit maximisation
(d) matching capacity available